Call Disputes Apply Only to Objective Technical Errors

Call disputes are reserved for clear, objective technical issues — not for caller interest level or sales outcomes.

Disputable Issues

Disputes may arise from detectable call errors such as:

• No audio
• Prolonged silence
• Unexpected disconnection due to system or equipment failure

Non-Disputable Issues

Calls from individuals in response to advertisements are not open to disputes. These inquiries reflect genuine interest and include several scenarios:

• A customer may misunderstand the ad
• Not all meet the specified criteria
• Some may be exploring options
• Engagement levels may vary during the conversation

These variations in incoming calls are normal and do not warrant disputes.

Understanding Incoming Calls

Our pricing is based on genuine customer-initiated calls, without guaranteed outcomes for each. Generating leads through inbound channels often demands persistence.

Updated on: 27/02/2026