Callers.io Does Not Sell Live Transfers

callers.io does not sell transferred calls. All calls are 100% consumer-initiated inbound calls routed directly to you in real time.

How Our Model Works

With callers.io:

• A consumer sees a targeted digital insurance ad
• They click the advertisement
• They choose to call
• The call routes directly to you through our platform

There is no third-party agent qualifying or patching the call through.

There is no transfer process involved.

How This Differs From Live Transfers

In a traditional live transfer model:

• A call center speaks to the consumer first
• The consumer is qualified by someone else
• The call is then patched to an agent
• Context or energy can be lost during transfer

With callers.io:

• There is no middleman
• No handoff
• No cold patch

You receive the consumer directly, in real time.

What This Means for Agents

Because the call is consumer-initiated:

• Engagement begins immediately
• You control the conversation from the start
• There is no confusion about being transferred

However, inbound insurance traffic is still a numbers game.

Not every caller will convert, and performance varies based on:

• Script delivery
• Objection handling
• Confidence and tone
• Market conditions
• Volume over time

We recommend evaluating results across 20+ calls or multiple sessions to properly measure close rate and ROI, rather than drawing conclusions from a small number of calls.

Agents who stay consistent and refine their approach typically see stronger long-term outcomes.

Updated on: 26/02/2026