Calls Are Prepaid Through Your Wallet Balance
callers.io operates on a prepaid model. You fund your wallet inside the platform, and credits are deducted as you receive inbound calls.
How the Payment Model Works
To receive calls:
- Log into your callers.io account.
- Navigate to your wallet or billing section.
- Add funds (top up your balance).
- Set your status to available.
As you take inbound calls, credits are automatically deducted from your wallet balance.
There are:
- No subscriptions
- No long-term contracts
- No post-call invoicing
You control how much you fund.
Minimum Balance Requirement
To continue receiving calls, you must maintain a minimum wallet balance of $22.50.
- If your balance stays above $22.50 → Calls continue routing.
- If your balance drops below $22.50 → Calls automatically pause.
- Once you top up again → Calls resume.
This system ensures uninterrupted call flow while maintaining billing accuracy.
Why the Prepaid Model Is Used
The prepaid structure ensures:
- Transparent billing
- Accurate per-call deduction
- Controlled spend
- No unexpected charges
You only pay for delivered inbound calls.
Updated on: 26/02/2026
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